Student Support and Wellbeing Feedback

1. Your name (optional)
 
2. Your student number (optional)
 
3. Your contact email (optional)
 
4. Adviser's name (optional)
 
5. When you first came to Student Support and Wellbeing (SSW), how would you rate the level of difficulty you were experiencing?
1 (Mild)2 (Moderate)3 (Moderately Severe)4 (Severe)5 (Very Severe)
6. The time lapse between first contact and appointment was appropriate.
1 (Strongly Disagree)2 (Disagree)3 (Moderate)4 (Agree)5 (Strongly Agree)
N/A
7. The Student Support and Wellbeing staff on the front desk were helpful and welcoming.
1 (Strongly Disagree)2 (Disagree)3 (Moderate)4 (Agree)5 (Strongly Agree)
8. When the session began, the Student Support and Wellbeing adviser explained their role effectively.
1 (Strongly Disagree)2 (Disagree)3 (Moderate)4 (Agree)5 (Strongly Agree)
9. The Student Support and Wellbeing adviser was helpful.
1 (Strongly Disagree)2 (Disagree)3 (Moderate)4 (Agree)5 (Strongly Agree)
10. The people I have seen have been working together to help me.
1 (Strongly Disagree)2 (Disagree)3 (Moderate)4 (Agree)5 (Strongly Agree)
N/A
11. My concerns were taken seriously.
1 (Strongly Disagree)2 (Disagree)3 (Moderate)4 (Agree)5 (Strongly Agree)
N/A
12. My attendance at the service has helped me perform better in my studies.
1 (Strongly Disagree)2 (Disagree)3 (Moderate)4 (Agree)5 (Strongly Agree)
N/A
13. My attendance at the service has improved my overall experience of university.
1 (Strongly Disagree)2 (Disagree)3 (Moderate)4 (Agree)5 (Strongly Agree)
N/A
14. Thinking about the overall service you received, what was positive about it?
 
15. What could have been done differently to better support your needs?
 
16. Is there anything else you want to tell us about the service you received?
 
17. I would recommend the service to another UCL student.
1 (Strongly Disagree)2 (Disagree)3 (Moderate)4 (Agree)5 (Strongly Agree)
18. My overall experience of the Student Support and Wellbeing service was excellent.
1 (Strongly Disagree)2 (Disagree)3 (Moderate)4 (Agree)5 (Strongly Agree)